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radicalsoft

Solutions · 6 capabilities

Systems that run operations, customers and decisions.

Six categories of business software we design and build around your actual workflows.

01

CRM

Customer relationship systems matched to how your sales and success teams work.

Problems it solves

  • Generic CRMs that do not fit the sales process

Example use cases

  • Industry-specific CRM
  • Partner relationship tracking

Core features

  • Pipeline boards
  • Account and contact history
  • Tasks and reminders
  • Reporting

Typical technologies

  • Next.js
  • PostgreSQL
  • Email and calendar APIs
  • SSO

Implementation note: Data migration and adoption matter as much as features.

02

ERP

Operational systems for orders, purchasing, inventory and finance.

Problems it solves

  • Disconnected spreadsheets and tools across operations

Example use cases

  • Distribution operations
  • Light manufacturing

Core features

  • Order-to-cash
  • Procurement
  • Inventory
  • Finance integration

Typical technologies

  • Java
  • Node.js
  • PostgreSQL
  • Message queues

Implementation note: Start with the most painful module rather than replacing everything at once.

03

HRMS

People systems for records, leave, onboarding and approvals.

Problems it solves

  • Paper forms and email approvals

Example use cases

  • Leave and approvals
  • Onboarding automation

Core features

  • Employee profiles
  • Leave and attendance
  • Onboarding checklists
  • Role-based privacy

Typical technologies

  • Next.js
  • PostgreSQL
  • SSO
  • Document storage

Implementation note: Employee data is sensitive, so apply strict access control and retention rules.

04

Workflow automation

Rule-based and AI-assisted automation of repetitive business processes.

Problems it solves

  • Manual handoffs and forgotten steps

Example use cases

  • Purchase approvals
  • Customer onboarding

Core features

  • Visual workflow builder
  • Approvals
  • Integrations
  • Audit history

Typical technologies

  • Queues
  • TypeScript
  • LLM APIs
  • Webhooks

Implementation note: Automate stable processes first, and measure savings against a baseline.

05

Enterprise portals

Secure portals for customers, vendors and employees.

Problems it solves

  • Email-based document and status exchange

Example use cases

  • Vendor onboarding portal
  • Customer self-service

Core features

  • Single sign-on
  • Document sharing
  • Status tracking
  • Notifications

Typical technologies

  • Next.js
  • OIDC
  • PostgreSQL
  • Object storage

Implementation note: Delegated administration keeps external accounts manageable.

06

Business intelligence

Governed dashboards and reports over your operational data.

Problems it solves

  • Different teams quoting different numbers

Example use cases

  • Operations scorecards
  • Finance reporting

Core features

  • Metric definitions
  • Dashboards
  • Scheduled reports
  • Row-level access

Typical technologies

  • dbt
  • PostgreSQL
  • Metabase / Power BI
  • Python

Implementation note: Agree metric definitions with business owners before building charts.

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